Privacy Policy

Last updated: 8 July 2026

Who we are

Zyntell AI ("we", "us", "our") provides AI receptionist, follow-up, and review automation systems for local service businesses, based in West Sussex, UK. You can contact us at [email protected].

What information we collect

When you submit the demo request form on this website, we collect:

  • Your name
  • Your business name
  • Your phone number
  • Your business type

If you go on to book a call through our calendar, we also collect the appointment details and any information you provide at that stage (such as your email address).

How we use your information

We use this information to:

  • Get in touch with you about the demo you requested
  • Schedule and manage your appointment
  • Maintain a record of our conversations with you in our customer relationship management (CRM) system
  • Send you relevant follow-up communications about our services

Our legal basis for this is legitimate interest — responding to an enquiry you've actively made — and, where applicable, your consent.

Who we share it with

We use GoHighLevel as our CRM and scheduling platform. Information you submit is stored and processed within GoHighLevel on our behalf. We do not sell your information to third parties.

This website also loads fonts from Google Fonts and scripts from the cdnjs content delivery network; these providers may log basic technical data (such as IP address) as part of serving those files.

How long we keep it

We keep your information for as long as necessary to respond to your enquiry, deliver our services if you become a customer, and meet our legal and accounting obligations, after which it is deleted or anonymised.

Your rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you
  • Ask us to correct inaccurate data
  • Ask us to delete your data
  • Object to or restrict how we use your data
  • Request your data in a portable format

To exercise any of these rights, email [email protected]. You can also complain to the UK Information Commissioner's Office (ICO) at ico.org.uk if you believe we haven't handled your data properly.

Cookies

This site does not set its own tracking or advertising cookies. Third-party services embedded on this site — including our booking calendar — may set cookies necessary for them to function.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last revised.